Returns/Cancellations

RETURNS
We do not offer returns on orders you receive. If we send you the wrong product, contact us and we will send you the correct item. You may be asked to provide a photo of your shipment/items.

CANCELLATIONS OR CHANGES
If you need to cancel or make a change to your order prior to us roasting and shipping, please send us an email at info@jauntcoffee.com. Tell us your name, the order number, which items, and the reason for the change. Orders with changes will either be modified or canceled and refunded.

STORE PICKUPS
All sales placed online for store pickup including pre-orders are final. No refunds will be given under any circumstances. It is your responsibility to pickup your purchase on the chosen day. We do not take responsibility if orders are not picked up or cancelled.

SUBSCRIPTION
Your payment is processed when your first subscription shipment is prepared, usually within 24 hours of placing your order. If you wish to cancel your subscription, you may do so at any time by logging in to your account at jauntcoffee.com/account, click "Manage Subscriptions", and then click "Cancel Subscription" next to each item. If you need assistance you may call 619-330-5692 or email us at info@jauntcoffee.com.

When you cancel your subscription, you will be responsible for all charges incurred before the effective date of your cancellation. We cannot offer refunds on subscriptions orders that are already being prepared.